Merchant Protection Agency is a private-sector agency that partners with businesses across Canada at the federal, provincial, and municipal levels to protect them from unfair practices in the merchant services industry.
MPA’s Protection Program gives businesses the confidence to operate knowing they’re protected from chargebacks, fraud, hidden fees, unfair rates, poor service, and more. Think of us as insurance for your payment processing.
About Us
Merchant Protection Agency is committed to empowering businesses across Canada by providing a safeguard against the often unfair practices within the merchant services industry. MPA is the top agency in Canada that provides a Merchant Protection Program designed to protect your business at every level. We go beyond simply identifying the challenges posed by major banks and acquirers; we deliver clear, customized solutions designed to help businesses of all sizes secure fair pricing and reliable support. Our focus is on transparency, ensuring entrepreneurs can confidently navigate the intricacies of merchant services without the burden of unnecessary costs.
What is Merchant Services?
Merchant services enable businesses to accept payments from customers using credit cards, debit cards, and other electronic payment methods. Essentially, merchant services provide the infrastructure and tools that businesses need to process these electronic payments securely and efficiently.
Big banks often dominate the merchant services industry, and while they offer these services, they can take advantage of business owners in several ways:
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High Fees: Big banks often charge hefty fees for merchant services, including transaction fees, interchange fees, monthly service fees, and equipment rental fees. These fees can quickly add up, cutting into the profit margins of businesses, particularly smaller ones.
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Complex Fee Structures: Banks may employ complex fee structures that make it difficult for business owners to understand exactly what they're being charged for. This lack of transparency can lead to businesses unknowingly overpaying for services.
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Limited Support: Customer service and support for merchant services offered by big banks may be lacking. Business owners may find it challenging to reach a knowledgeable representative for assistance.
How MPA can help you stay protected?
Merchant Protection Agency can assist business owners in navigating the challenges posed by big banks in the merchant services industry:
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Full Statement Audit: Our agency conducts a thorough analysis of your current merchant service statement to identify any unnecessary charges or hidden fees. We negotiate with banks on your behalf to reduce fees and ensure transparent pricing structures, ultimately helping you save money and improve your profit margins.
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Customized Solutions: We understand that every business is unique, so we tailor our services to meet your specific needs. Whether you're a small startup or a large enterprise, we provide personalized solutions.
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Canadian Local Support: MPA offers dedicated customer support to address any issues or concerns you may have with your merchant services account.
Our Programs
OUR VISION
Merchant Protection Agency envisions a fair and transparent merchant services industry where businesses across Canada operate without the burden of hidden fees, unfair contracts, or predatory practices. We strive to create an environment where businesses can thrive with confidence, knowing their interests are safeguarded.
"Empowering businesses, protecting profits. Fair merchant services shouldn't be a privilege."
OUR MISSION
Our mission is to protect businesses at the federal, provincial, and municipal levels from unfair merchant service practices. Through advocacy, education, and expert analysis, we help businesses identify and eliminate excessive fees, ensuring they receive fair and transparent payment processing solutions.
OUR VALUES
We are committed to integrity, transparency, and accountability. We believe in empowering businesses with knowledge, advocating for fair practices, and upholding the highest ethical standards in everything we do. Our dedication to fairness drives us to challenge industry norms and promote equitable solutions for all businesses.